All orders are processed within 1–2 business days. As soon as your order is shipped, you’ll receive a confirmation email with your tracking number.

Standard international shipping takes approximately 5–12 business days, depending on your location.

Yes, we offer free worldwide shippingon all orders.

We accept payments via Shopify Payments (all major credit/debit cards) , PayPal and Klarna.

Absolutely. You have 30 days from deliveryto return your items, free of charge. Simply contact us at help@pynior.com to start the process.

Once we receive and inspect your return, your refund will be issued to your original payment method within 5–10 business days.

We don’t offer direct exchanges. If you’d like a different size or style, just return your item for a refund and place a new order.

You can reach us in the following ways:

Email: Contact us at help@pynior.com
— our dedicated support team is available 24/7 to assist you.

Live Chat: Use our online customer service for quick assistance. If you contact us outside business hours, our reply may be slightly delayed — your message will be forwarded to us via email.

Phone: Call us at +1 612 699 1818. As we handle a large number of orders every day, our phone lines may sometimes be busy. The best way to reach us is by email at help@pynior.com, where your inquiry will receive higher priority. Our customer service team will respond to your message within 24 hours.